Best and worst telecoms customer service revealed
Our latest research piece conducted with the FCA investigating current account prompts has now been published
Ofcom have published the 2018 Communications Market Report -providing data and commentary on key market developments in the UK communications sector.
Face to Face interviewing with adults in Scotland around a proposed new TV channel
We conducted research for Ofcom – in person and online – with adults in the UK as part of the latest wave of the annual Adults’ Media Literacy Tracker.